A recent report in the Journal of Marketing has concluded that companies with consistently high customer service and satisfaction ratings outperform their competitors on the stock market.
Nice
From the monthly archives:
May 2007
I’ve toyed about with the Chamber of Commerce thing for a few years now. I was a member, let it lapse, went to a few free events ….
I’m a huge fan of networking and see it as a marketing fundamental but had always looked at our local Chamber as a bit staid and much more [...]
