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A recent report in the Journal of Marketing has concluded that companies with consistently high customer service and satisfaction ratings outperform their competitors on the [...]
From the monthly archives:
May 2007
I’ve toyed about with the Chamber of Commerce thing for a few years now. I was a member, let it lapse, went to a few free events ….
I’m a huge fan of networking and see it as a marketing fundamental but had always looked at our local Chamber as a bit staid and much more [...]
