I can only guess how much time and energy goes into what you do for business and no doubt it’s money worth spending for the brands you work with.

But for small businesses and micro-enterprises I think it still a valid concept – albeit on a much smaller scale. If you ever launch a ‘micro version’ of your services make sure to let us know!

Thanks again

Nice post – and it is unfortunate that our work is so expensive – but it takes a LOT of resources to do the organization and analysis we do (typically a project will use millions of conversations)

I agree that there are lots of tools available and everyone should be doing whatever they can to listen in.

TO’B