OK, before we even get started I’ll declare my self-interest in this one. I write content for clients and, as such, am keen to ensure that I’m fairly rewarded for my work.

But I also commission content for both client projects and my own. And while I’ll always push for a good deal, I also want to ensure that the end-result is of discernably high quality and that the writers I hire are willing and motivated to put the effort in.

So how much should written content cost?

I recently bumped into a job listing on a freelancers website that, if I’m reading it correctly, was hoping to attract bids for 350 word articles at around $1 each.

Assuming that you could – at a push – create an article in 30 minutes (that being itself an indication of the quality), you’d still be working for $2 an hour. You may think that this is an exception but it is quite common to see bids in the region of $5-$20 per 500 word articles on freelancing websites.

Hopefully anyone reading this blog will appreciate the difference between the poorly written filler content that can be bought at that price and the engaging, professional content that you need to effectively build an audience online or off.

Hopefully.

But still, how much should you be paying if you choose to outsource some or all of your content creation needs? There are certainly cutprice providers but by the same token there are bloggers who charge upwards of £100 ($150+) per post.

How I Price Content

My approach – on both sides of the fence – is to weigh up the amount of work that should go into creating good content and the value of that content to the business commissioning it.

Here are a few things that I consider when commissioning writers – and when quoting for projects: [click to continue…]

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“Everything that becomes digital will become free. There will be a free version, either you will be competing with free or giving it away for free and selling something else. If it is not zero today, it will be zero tomorrow.”

As you can tell from the quote above (as reported on Techcrunch) Chris Anderson, Wired Editor-in-Chief and author of The Long Tail, likes the word ‘free’.

His latest book is entitled Free: The Future of a Radical Price and his speech at Wired’s Disruptive By Design conference touched on what free means for the media industry.

His take is that media companies should combine both free and paid-for content but, and it’s a big but, that the most popular content on the site should be the free stuff and the nichiest niche stuff should be paid for. The idea is to maximise advertising revenues and ‘pass-along’ potential with free content and charge a premium for the niche.

In other words: “The head of the curve will be free and the tail of the curve will be paid.”

But What If You’re Not Charging Anything Anyway?

Most business who are using content to help market their businesses don’t charge anyway – they give it all away for free through blogs, whitepapers and a variety of other methods.

But while there may be no price tag attatched, this content isn’t always as free as it might be.

Intuitively, businesses see content as an effective way to build their marketing databases. So, when they go to the effort of creating a detailed whitepaper or cracking ebook it makes sense for them to ask for an email address in return.

This unfortunately makes it much less likely that people will help share that information via social media – or even be bothered to access it themselves in the first place. An email address might not seem like a cost, but it’s enough to stop otherwise interested readers from engaging with your content.

In the same way that Anderson proposes that media companies make their best stuff free – and only charge for the niche – content marketers should consider whether they’re locking away their best content behind unnecessary barriers.

Further Reading: David Meerman Scott is a big proponent of ’signup free’ content – a tactic he’s used to build his own substantial following via free ebooks.

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There’s no question that the business model of news has to change. The demise of print journalism – largely dependent on plummeting advertising revenues – has been well documented and each week brings news of more layoffs and closures.

Against this backdrop it’s always interesting to hear of new business models being trialled – the subscription models of the FT and WSJ, the use of micropayments or the ‘community funded reporting’ model of spot.us where readers directly pay for investigative journalism they want to see carried out.

True/Slant: Journalism Meets Social Media – Meets Entrepreneurship – Meets Advertisers

A new addition to the ‘web journalism’ family is True/Slant which has received a fair bit of coverage itself. Run by a former news editor from America Online, the site has launched with 65 journalists reporting on everything from business to politics to culture and sports.

So far, so standard.

However, True/Slant has adopted a number of interesting, if not groundbreaking, approaches that are worthy of a closer look.

Journalist Entrepreneurs

The contributors on True/Slant come with form; many have previously (or still) write for publications like Rolling Stone, Time magazine, the FT and the New York Times. The salary paid by True/Slant however, is modest – but the intent is to foster contributors’ entrepreneurial skills and turn them into mini publishers within the framework of the site.

Each contributor is given their own section within the site which readers can, in effect, subscribe to. Contributors are tasked with building a readership for their content and in turn are paid a percentage of the advertising and sponsorship from their pages and, potentially, an equity stake in the business. They can also arrange their own advertising or sponsorship for their pages.

It’s a fine idea. Sites like Trendhunter (and countless others) have used a similar revenue share model to attract amateur and professional contributors with tremendous success.

Tying compensation to revenue generation (i.e. traffic) encourages the kind of active participation that new media models demand. It can, however, also encourage ‘link bait’ style content designed to do little more than hit the front pages of Digg (although the same could easily be said of sensationalist print journalism).

The real issue however is the continued reliance on advertising and sponsorship as the sole revenue model. Online advertising is growing but like its print equivalent has been hit by the economic downturn.

Moreover, with rare exception, very few online news publications have been able to make an advertising-led model work.

Online Advertorial or Something New?

In a move that’s sure to raise a few eyebrows, True/Slant will be inviting sponsors to contribute content to the site in the same fashion as journalist contributors. Advertisers will be able to run their own blogs and build a following on the site – although their content will be marked as advertising throughout.

Advertorial in print has been around for as long as advertising and various models have been played with in online environments (most notably sponsored posts in blogs). True/Slant’s take will certainly appeal to advertisers who are already investing heavily in custom publishing and content marketing strategies and, as such, could be a winner.

Provided, of course, that advertisers can create content which is of equal interest to that produced by the journalist contributors.

Readers are savvy enough to distinguish impartial coverage from company-created spin – especially when there’s a big ‘advertising’ sticker plastered to the top of it. The question is therefore less about combining the two and more about the quality of the content the advertisers produce – of which True/Slant would seem to have little control or say.

Will it Work?

Who knows. The ‘joint venture’ style relationship with journalists will help keep overheads down and create an incentive for contributors to become marketers of their own content. The ‘advertorial’ style sections should help attract advertisers and sponsors (at least in the short term). Tick. Tick.

The problem however is that True/Slant does little to address the core issues of advertising funded journalism – turning eyeballs into adequate revenues.

For those contributors that do create a following, the rewards will likely be worth the effort – but not every contributor will be willing or able to do so. Not enough eyeballs for their particular brand of content. The small fees paid by True/Slant outisde of any revenue share will help address this point but not solve it – and only add to True/Slant’s cost base.

The advertorial sections should help attract new advertisers – but they will face the same issues. Unless they create content worth reading, readers may simply not read their stuff – and most advertisers are not setup to be mini-publishers.

On balance, True/Slant is an interesting and outwardly well-executed concept. The success or failure of the business will however, come down to the same old issue – attracting sufficient advertising revenues.

For my part, I hope they do.

Way back in 1997, Don Tapscott wrote about the Net Generation in Growing Up Digital. The premise was simple enough; that we were witnessing the first generation of digital natives – kids growing up never having known a non-digital world – and that it would have a profound effect on both them and society in general.

A decade and change further on, Tapscott’s new book, Grown Up Digital, revisits these ideas with the benefit of extensive research and experience, and identifies eight characteristics of the Net Generation, namely:

  1. Freedom

  2. Customisation

  3. Scrutiny

  4. Integrity

  5. Collaboration

  6. Entertainment

  7. Speed

  8. Innovation

What Generation is Your Content For?

Creating great content means connecting with your audience, so needless to say, these eight ‘Net Gen Norms’ will impact the types of content that we should be creating.

At the very least, it’s worth asking whether the content that you create is likely to connect with the Net Generation based on these factors. In short, what generation are you creating content for? If part, or all, of your audience is likely to have been born in the twenty years after 1977, then you might need to spend some time getting to know them a bit better.

And even if that’s not your market right now, it soon will be. As the biggest baby boom since the Baby Boom, the Net Generation will be transforming an industry near you soon.

The Net Generation Opportunity (and Challenge)

Most excitingly, the Net Generation also provides content creators with some pretty big opportunities – provided we create content on their terms.

More than any other generation, the internet has given Net Genners the tools to scrutinise the businesses and organisations around them. They don’t believe the hype. They research products and services online before making buying decisions and they trust the recommendations of their peers.

Highly tuned BS detectors are forcing companies to create detailed content, free from slick sales pitches and hyperbole. That combination of ’scrutiny’ and the importance of integrity, creates an obvious opportunity for smart organisations to connect through content and a willingness to participate online.

The Net Generation Require Content Marketing

In fact, there’s very little about the Net Gen Norms as described by Tapscott that doesn’t fit nicely into the ethos of content marketing:

  • Informative content allows consumers to make their own decisions and positions content creators as trusted resources – regardless of whether they are traditional media resources, brands, organisations or private individuals

  • Which, in turn, helps feed online reputations

  • Great content can be as much about entertainment as it is about education

  • It provides consumers with the freedom to consume (or not) information on their terms

  • It can create an immediate communications channel, allowing organisations to respond far faster than was ever possible through broadcast media

  • Great content lends itself to collaboration and can even encourage consumers to customise, remix and otherwise transform what organisations create into something relevant to their own particular needs

  • And in the same vein, smart organisations are creating spaces where consumers can create their own content

More than anything, content helps create an organisation’s voice – and if that voice is authentic and trustworthy, the Net Generation has shown itself to be ready and willing to help you spread your message.